Customer support Representative- Check ‘n Go/Allied Cash Loan
Can you enjoy supplying exceptional solution and building lasting consumer relationships? Do you need to go beyond old-fashioned jobs that are retail begin to build your job? Have you got fascination with being part of A financial that is industry-leading services? Do you want to create the next move? If that’s the case, we wish to speak with you!
Summary of Part and Key Accountabilities:
Our Customer Service Associates are in one’s heart of that which we do at Check ‘Go and Allied advance loan, both area of the Axcess Financial group of organizations. Every day in urban centers and towns in the united states, these are typically greeting clients, processing applications, responding to inquiries about items, marketing new items, and much more — all using the aim of delighting our cashnetusaapplynow.com/payday-loans-tn/sparta/ respected clients. We provide cash solutions the real deal people and attempt to function as choice that is first everyday monetary solutions. We people give attention to building relationships to make sure client requirements are now being offered utilizing the most readily useful items we are able to provide.
Essential Duties:
- Relationship management: place our clients during the center of every thing we do. Exemplify our product Sales tradition. Serve and teach clients regarding the item profile. Escalate dilemmas into the shop Manager, DDO, and Corporate Office if struggling to resolve the presssing problem straight aided by the client.
- Cash control: Handle and count currency, money, and coins to include handling a money cabinet, counting money deposits, going cash from protected safe to cash cabinet along with other money managing needs. In charge of bank deposits or bank pick-ups. Balance specific batch receipts with shop product product sales reports at end of time and help with resolving over/shorts as required.
- Loan processing: Perform customer that is necessary to validate information presented. Accurately process loans and deals per business policy.
- Conformity: accountable for conformity with company/State policy and procedures including Federal legislation where relevant.
- Inbound/Outbound calls: response phone inquiries as a result to general concerns, consumer applications, demands or any other dilemmas. Spot outgoing client courtesy and collection phone telephone calls prior to federal laws and shop running procedures.
- Brand Ambassador: improve the Check ‘n get brand skillfully and make certain shop look ( external and internal) is maintained to business requirements. Help out with the execution of all of the business marketing plans and programs, ensuring exact and set-up that is timely exceptional execution and within founded due dates.
Minimal Education and Enjoy Forced:
- Couple of years past product sales and customer service experience chosen.
- 2 yrs cash managing experience chosen.
- Should have own private dependable transport in conformity with posted policy and procedure. This could NOT add public transport, transport from household or buddies. Must keep a valid license and legitimate auto insurance while utilized by the organization.
Physical Needs:
Also, you can expect: competitive compensation (base pay + incentives) and advantage programs ( ag e.g., medical dental, term life insurance), a nice premium time off system, 401k retirement plan, tuition reimbursement, plus an engaging work place.
About Axcess Financial:
Our company is a independently held business headquartered Cincinnati, Ohio whom provides revolutionary credit solutions that empower clients to carry out their individual funds whenever, where and just how they desire. It really is our objective to have people the income they want whenever they require it. We make certain we do this in method that is accountable and of their means.
Dedication to Diversity:
Axcess is dedicated to hiring and keeping a diverse workforce. Our company is proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without reference to battle, color, faith, sex, sex identity or phrase, intimate orientation, nationwide beginning, genetics, impairment status, age, marital status, protected veteran status or just about any other protected course.
This publishing is supposed to explain the nature that is general of work expected to be done and it is perhaps not an extensive set of all duties, duties and abilities necessary for the career.